Cookie & Browser Storage Policy

Effective date: July 2026 · Last updated: 17 July 2026

This page explains what AskHenry (askhenry.site) stores in your browser, why, and how you can control it. We keep this deliberately simple: we currently run no third-party analytics or advertising trackers on the public website. If that changes, those tools will only load after you allow them in our consent settings, and this page will be updated.

1. What we store and why

Name	Type	Purpose	Category	Retention
ah_lang	Cookie	Remembers your language choice (EN / 中文 / 繁體)	Essential	12 months
askhenry_consent	localStorage	Records your cookie choices so we don't ask again	Essential	Until you reset it
ah_compare	localStorage	Your project comparison shortlist (like a shopping cart — only stores projects you add yourself)	Essential (functional)	90 days of inactivity
askhenry_visitor_memory	localStorage	Recently viewed projects and areas, property-matcher progress, and preferences you pick (own-stay/investment, budget, area)	Personalisation	Recently viewed: 90 days · Matcher: 60 days
ah_viewed, ah_purpose	localStorage	Older technical copies of the above, kept for compatibility	Personalisation	Same as above
Admin session cookies	Cookie	Sign-in for site administrators only — never set for visitors	Essential	Session

2. Analytics and advertising

None are currently active. Our consent system reserves two categories for the future: Analytics (e.g. Google Analytics, Microsoft Clarity) and Marketing (e.g. Meta Pixel, TikTok Pixel, Google Ads). These tools cannot load unless you switch the matching category on. Google Consent Mode is set to “denied” by default.

3. What we never store in your browser

No IC/passport numbers, bank details, loan documents, purchase records, names, phone numbers, email addresses, or the content of your WhatsApp conversations.

4. How to change or clear your choices

Open Cookie & Privacy Settings (link in the page footer) to change any category.
Use “Clear my AskHenry browsing preferences” in that panel to erase recently viewed projects, comparisons, matcher progress and preferences.
Use “Reset cookie choices” to delete your consent record and see the banner again.
You can also clear everything via your browser’s site-data settings at any time.

5. Access, correction and deletion

Browser storage stays on your device — we can’t see or retrieve it. For anything you have sent us directly (for example a WhatsApp enquiry), you may request access, correction or deletion by emailing henry@askhenry.site.

Note: This page describes our storage practices in plain language and is not legal advice. The wording should be reviewed by a qualified Malaysian privacy professional (PDPA 2010) before being relied on as a compliance statement.